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Process and delivery

We recognise that companies are looking to on-board the latest automated digital data capture and Intelligent Process Automation technologies as rapidly and smoothly as possible; Then utilise them to build dynamic, Digital Commerce Intelligence Solutions that yield efficiencies, cost savings and up to the minute data insights necessary to compete in today’s digital marketplaces.

For some time Dexi has led the market with its automated web data extraction software. It has continued to pioneer the development and extension of its technology with the aim of not only making powerful robots for the purpose of repetitive data extraction but going way beyond to provide data analysts and business stakeholders with refined, organised data that’s validated and ready to integrate with their BI and systems, reports and dashboards.

Services-icon1 (1)

Process and delivery

We recognise that companies are looking to on-board the latest automated digital data capture and Intelligent Process Automation technologies as rapidly and smoothly as possible; Then utilise them to build dynamic, Digital Commerce Intelligence Solutions that yield efficiencies, cost savings and up to the minute data insights necessary to compete in today’s digital marketplaces.

For some time Dexi has led the market with its automated web data extraction software. It has continued to pioneer the development and extension of its technology with the aim of not only making powerful robots for the purpose of repetitive data extraction but going way beyond to provide data analysts and business stakeholders with refined, organised data that’s validated and ready to integrate with their BI and systems, reports and dashboards.

5 STEPS TO

Your Digital Commerce Intelligence Solution

To help you navigate our available technology, review applicable use cases and best practice implementations already adopted by some of the World’s best companies, we have adopted a simple 5 step process:

  •

    Vision

    Step 1

    Firstly, we listen to your needs during an initial ‘Discovery Workshop’ with your relevant stakeholders. During the session, experts from Dexi’s sales and engineering teams will also outline the capabilities and opportunities offered by our solution and in collaboration begin to identify where they could be applied.

  •

    Brief

    Step 2

    Once we have fully captured your requirements based on the initial Workshop and further collaboration, a briefing document describing the requirement is created and shared.

  •

    Solution

    Step 3

    Based on the brief, we then fully evaluate requests with its engineers and delivery team to build a quote that outlines the required solution including; resources, licencing and ongoing support needed as well as cost options.

5 STEPS TO

Your Digital Commerce Intelligence Solution

To help you navigate our available technology, review applicable use cases and best practice implementations already adopted by some of the World’s best companies, we have adopted a simple 5 step process:

  •

    Vision

    Step 1

    Firstly, we listen to your needs during an initial ‘Discovery Workshop’ with your relevant stakeholders. During the session, experts from Dexi’s sales and engineering teams will also outline the capabilities and opportunities offered by our solution and in collaboration begin to identify where they could be applied.

  •

    Brief

    Step 2

    Once we have fully captured your requirements based on the initial Workshop and further collaboration, a briefing document describing the requirement is created and shared.

  •

    Solution

    Step 3

    Based on the brief, we then fully evaluate requests with its engineers and delivery team to build a quote that outlines the required solution including; resources, licencing and ongoing support needed as well as cost options.

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Cover & Maintenance

We offer an extensive Master Service Agreement as part of each solution, so you can focus 100% on your business and leave delivery and management to us.

Depending on whether you want to fully or partially on-board your own Digital Data Capture or full Commerce Intelligence Solution, we provide a range of options that will give you the level support and comfort you require.

Services-icon2 (1)

Cover & Maintenace

We offer an extensive Master Service Agreement as part of each solution, so you can focus 100% on your business and leave delivery and management to us.

Depending on whether you want to fully or partially on-board your own Digital Data Capture or full Commerce Intelligence Solution, we provide a range of options that will give you the level support and comfort you require.

Dedicated support team & communication channel

Each Enterprise customer receives a dedicated Account Manager to act as a single point of contact and co-ordinate the delivery of robots, data outputs and integrations. In addition, a dedicated SLACK instant messaging and contact channel will be established allowing customer stakeholders to directly communicate with our experts instantly and productively.

Account and license set-up

For those customers that want to accelerate their implementation Dexi can take care of everything for you. This includes organizing stakeholder access, scheduling robot executions and setting up dashboards, alerts, integrations and digital commerce features like ‘Smart’ Data feeds or ‘Buy Now’ e-commerce functionality. Dexi’s core, digital data capture technology is provided under annual license and during set-up provisioning of your license and support level allocation is also taken care of.

Robot Builds

For customers with limited capacity or capability Dexi offers a robot build service that delivers best practice, guaranteed working robots for extracting your target data. These robots are built and tested by our delivery experts and once complete are attached to the customer account ready to run.

Monitoring and Alerts

To ensure data continuity, our alert and monitoring capabilities enable customers to monitor the performance and outputs of live extraction robots 24/7. Once in place, the system will automatically send alerts to our engineers and customer stakeholders to review and fix any affected robots.

Training

For customers wishing to onboard web data extraction capabilities internally, Dexi offers a wide range of professional training services including e-learning Workshops, classroom training or 1:1 advanced tuition.

Customisations

To support customers looking for assistance with additional services such as further automating manual data checking or interventions with data output, e.g. data quality checking, data normalizations, checking against target data points; we can provide additional human resources and automation software development on demand.

Solution feature and APP set-up

In addition to its core data engine, our Digital Commerce Intelligence Suite includes access to advanced features applicable to our customers’ specific market or departmental needs:

  • Dynamic BI Dashboard
  • Product Intelligence
  • ‘Buy Now’ Ecommerce
  • Retail Analytics
  • Channel performance
  • App Builder
  • Product Manager
  • Product Compliance Manager
  • Product Locator
  • Store Locator